Terms & Conditions – SRIKOSH

Last Updated: 29 October 2026

Welcome to SRIKOSH. These Terms & Conditions govern your access to and use of our website, services, and products. By visiting our website or placing an order, you agree to comply with these terms. Please read them carefully before making a purchase.

If you do not agree with any part of these Terms & Conditions, please discontinue using our website.

1. About SRIKOSH

SRIKOSH is an online shopping platform offering spiritual products, religious accessories, pooja samagri, yantras, rudraksha, malas, crystal bracelets, pooja kits, artificial jewellery, and related products.

Throughout these terms, the words “we,” “us,” and “our” refer to SRIKOSH. The terms “you,” “your,” and “customer” refer to anyone accessing our website or purchasing our products.

2. Eligibility to Use the Website

By using our website, you confirm that you are legally eligible to enter into a binding agreement under applicable Indian law. If you are under the age required to enter into such an agreement, you may use the website only through a parent or legal guardian, where permitted by law.

You agree to provide accurate and complete information when creating an account, placing an order, or contacting our customer support team.

3. Products and Descriptions

SRIKOSH makes reasonable efforts to display accurate product descriptions, photographs, prices, specifications, and other relevant information.

Our product range may include:

• Yantras and spiritual accessories.
• Rudraksha beads and malas.
• Crystal malas and bracelets.
• Kaal Sarp Dosh, Maha Mrityunjaya, and Mool Shanti pooja kits.
• Pooja samagri and religious essentials.
• Artificial jewellery, devotional items, gifts, and accessories.

Actual product colours, appearance, size, texture, packaging, and other characteristics may vary slightly due to lighting, photography, screen settings, manufacturing variations, or natural material differences.

Customers are advised to read the product description carefully before placing an order. Any inclusions, dimensions, materials, or specifications mentioned on the product page will apply to the relevant product.

4. Spiritual Products and Religious Disclaimer

Our spiritual and religious products are offered for devotional, cultural, traditional, decorative, or personal use, as applicable.

Information about the traditional significance of yantras, rudraksha, crystals, malas, and pooja kits is provided for general informational purposes. SRIKOSH does not guarantee supernatural results, financial gains, health improvements, removal of obstacles, or specific outcomes from using any product or performing any ritual.

Religious beliefs and practices may vary among individuals and traditions. Customers may consult a qualified priest or relevant expert regarding the suitability of a product for a particular ritual.

Our products are not substitutes for professional medical, legal, financial, or other qualified advice.

5. Pricing and Payment

All product prices are displayed on the website in the applicable currency, generally Indian Rupees (INR), unless otherwise stated.

Prices, offers, and product availability may change without prior notice. However, changes will not ordinarily affect an order that has already been accepted, except where a correction or other action is permitted by applicable law.

Shipping fees, taxes, or other applicable charges, where relevant, will be displayed during checkout or communicated as required.

Customers must use valid and authorised payment methods. We reserve the right to cancel or review suspicious, fraudulent, duplicate, or unauthorised transactions, subject to applicable law.

6. Order Confirmation and Cancellation

An order confirmation indicates that we have received your order; it does not necessarily mean that the order has been finally accepted or dispatched.

SRIKOSH reserves the right to decline or cancel an order due to product unavailability, pricing or listing errors, payment issues, suspected fraud, or other legitimate reasons. Where payment has already been collected for a cancelled order, the applicable refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.

Customers who wish to cancel an order should contact customer support as soon as possible. Cancellation requests may not be accepted once an order has been processed, packed, dispatched, or otherwise reached a stage where cancellation is no longer reasonably possible.

Any applicable cancellation fees or restrictions must be disclosed in accordance with applicable law.

7. Shipping and Delivery

SRIKOSH aims to dispatch and deliver orders within the estimated timelines communicated on the website or at checkout.

Delivery timelines are estimates and may be affected by courier operations, weather conditions, public holidays, incorrect addresses, remote delivery locations, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address, contact number, and other necessary details.

If a shipment is delayed, lost, damaged, or marked as delivered but not received, please contact our customer support team with your order details so that the matter can be investigated.

For further information, please refer to our Shipping Policy.

8. Returns, Exchanges, and Refunds

Returns, exchanges, replacements, and refunds are governed by our separate Return and Refund Policy.

Eligibility may depend on the product category, the condition of the item, the reason for return, and whether the product has been used, damaged, or altered after delivery.

Customers should inspect their order upon receipt and report any incorrect, missing, or damaged items within the timeframe stated in the applicable policy.

Nothing in these Terms & Conditions limits any consumer rights or remedies available under applicable Indian law.

9. Customer Responsibilities

When using our website, you agree:

• To provide accurate information during checkout.
• Not to use the website for fraudulent, unlawful, or misleading activities.
• Not to interfere with website security or functionality.
• Not to attempt unauthorised access to our systems or other customers' accounts.
• Not to copy, misuse, or commercially exploit our website content without permission.
• To comply with all applicable laws and regulations.

We may restrict or suspend access where reasonably necessary to address misuse, security concerns, or violations of these terms, subject to applicable law.

10. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, product descriptions, branding, and other original materials, is owned by SRIKOSH or used with appropriate permission, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use protected content without prior written permission from the relevant rights holder, except where permitted by law.

11. Privacy and Personal Information

We collect and process customer information as described in our Privacy Policy.

Personal information may be used for order processing, payment coordination, delivery, customer support, fraud prevention, and other legitimate purposes disclosed in our policy.

By using our website, you acknowledge that your information will be handled in accordance with the applicable Privacy Policy and relevant data protection laws.

12. Third-Party Services and Links

Our website may use third-party services, including payment gateways, logistics providers, analytics tools, or external links.

These services may operate under their own terms and privacy policies. SRIKOSH is not responsible for the independent content or policies of third-party websites, except to the extent responsibility cannot be excluded under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, SRIKOSH shall not be liable for indirect or consequential losses arising from the use of the website or products, where such exclusion is legally permitted.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights and remedies.

We aim to maintain accurate website information and reliable services but do not guarantee uninterrupted or error-free website operation.

14. Force Majeure

SRIKOSH shall not be considered in breach of these terms for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, transport disruptions, government restrictions, strikes, or interruptions to essential services.

Any affected obligations will be handled in accordance with applicable law and the circumstances of the situation.

15. Changes to These Terms

SRIKOSH may update these Terms & Conditions from time to time to reflect changes in our products, business practices, website features, or legal requirements.

The revised version will be published on this page with an updated revision date. Changes will apply as permitted by applicable law.

16. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of India.

Any disputes will be addressed in accordance with applicable Indian law, including applicable consumer protection legislation. Nothing in this section restricts a consumer's right to approach a competent consumer dispute redressal authority or other forum where legally entitled to do so.

17. Contact Us

If you have questions about these Terms & Conditions, an order, or a product, please contact us through the customer support details published on our website.

Brand Name: SRIKOSH

Website: https://srikosh.com/

Email: astropujatirth@gmail.com

Phone/WhatsApp: +91 8750446655

Business Address: Shyam Park Main, Sahibababd, Ghaziabad Uttar Pradesh 201005

We appreciate your trust in SRIKOSH and thank you for choosing us for your spiritual, devotional, and lifestyle shopping needs.

SRIKOSH – Khaas Bhi, Apna Bhi.